LETTER TO OUR CUSTOMERS

"The marketplace is softening and is expected to continue to do so throughout 2005. Our organization is seeing a large flow of increased submissions and competition on all lines of business. Combine this with the general increased capacity in the insurance industry and your clients are getting better deals.

As a result of these changes and increased flow of business, we (and our markets) need your help. We can help you best, if you provide us with complete submissions the first time.

Thanks for taking the time to double-check your submissions and providing as much information the first time.

A typical new business submission should include:

1. An application for the type of professional or executive liability insurance needed
   
   
2. Most recent financial information available (for privately held companies and nonprofit organizations only)
   
   
3. A copy of the expiring coverage policy form including declarations page and all endorsements
   
   
4. Five year loss history, including nature of claim, defense cost and/or settlement amounts and current status
   
   
5. Supporting information
1. Misc & Tech E&O - Marketing Brochure and/or website address, Copy of Client Contract
2. Lawyers Professional - Copy of Insured's Letterhead, All necessary Supplemental applications
3. EPLI - Copy of Handbook, Application for Employment
4. Fiduciary Liability - Most recent form 5500's
5. D&O - Complete ownership information including number of shares outstanding, shareholders and percentage owned by each

If you have any questions, please feel free to call and discuss them with us.